CIOStory magazine group (California, USA) has named Broadplace Advertising as one of the 50 Most Powerful Google Tech Providers 2016. We have been recognised for using technology to power not only enhanced results for advertisers but increase customer service and overall satisfaction within the digital marketing space.
Insights and reporting are a regular issue for the majority of small businesses. Broadplace’s reporting flexibility (through our CampaignHub™ technology) provides flexible and customisable email reporting which is completely responsive to the device it is viewed on, without attachments or cumbersome spreadsheets to deal with.
This allows an advertiser to view KPIs direct in their email, as well as having real-time access to reports and statistics available through their secure client portal. We use deep-learning, artificial intelligence and custom algorithms to provide suggestions, optimisations and easy to understand summaries of complex marketing data to businesses.
Broadplace also uses technology to enhance our customer service, using both traditional face-to-face account management or phone/helpdesk style support with real-time customer feedback buttons, messaging and automated emailing.
Broadplace CEO, Rohit Chugh said “Broadplace has created a flat corporate hierarchy to help foster the creation, adoption and iteration of innovative practices ideas and processes. We believe this has encouraged the level of technological advances that have led to this recognition. We’re so proud of our local, homegrown talent and their capabilities.”
Satisfied customers and technology awards are the tip of the iceberg for Broadplace’s achievements in the last year, they can add Google Premier Partner Status, Google Analytics Certified Partner status and they were also placed in the Top 5 EMEA Google Premier Partners for client retention and satisfaction.
Only recently, Broadplace became finalists in the Wirehive100 Awards – for Best Use of Search, Account Handler of the Year (Broadplace Key Account Manager, Akash Raval) and Techie of the Year (Broadplace’s Head of Operations, Dan Pillay).